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He crops his recordings so that it only shows him getting the item he is showcasing in his video, otherwise the videos would be very long and boring. There isn't a currently known method of manipulating RNG in SM, so just keep opening fortunes and you will get something soon enough

There isn't any blame to go around. There are unforeseen circumstances affecting what can happen and what can't. If there where no issues that no-one knew would happen, it would all be working smoothly. But there are issues, so it isn't. You can't blame someone for not being able to see the future can you?

Ok dude

As Tirreggregars mentioned, use the phone to reactivate the token ads.