Fix your services and back my money

[Larit Yasser]

i Bought Today 50 Tokens with 0.99 USD and i didnt recive my Token my user name :YasserX57
I Trying to Login at Battle down but he can t find my mail and user name 

[Alexander]

If you purchased through Google Play or iOS, they usually arrive instantly (did you reload the game?) and if not you can request a refund via their order system. 

 

Please be aware that they will usually grant one once and reject future purchases by you. 

 

BattleDawn has nothing to do with SM's purchasing system. 

 

If it was via PayPal, they will generally arrive within 48 hours. If not, please email us with your transaction id at payments@gatogames.net 

[Raul]

It can take up to two days for you to receive your tokens, give it some more time. If they don't arrive contact the support.

[A Happy F4ce]

Did you buy with PayPal? It happened to me a couple months ago I bought 7 quid worth for a deal or something like that. It didn’t show up for a few hours and I even messaged Alex because I was concerned. He told me PayPal is kinda sketch and it can take a while. Lo an behold about 5 hours after purchasing they finally showed up.

also: Alex also said he can’t refund or supply tokens manually while a transaction is “processing” because the tokens could still show up late (as in my instance)

Edited January 25, 2021 by Fidelio (see edit history)

[ITRIEDXD]

Make sure you send them the receipt to prove you actually spent the money

[Larit Yasser]

ok  how i can refund it ? i need link website some thing like this 

[Larit Yasser]

can i refund my money ?