I payed for the 60 euro package of tokens but got a purchase failed and the money was taken

[Mandestroyer36]

[Zylok]

Send an email to support@gatogames.net

 

They will handle it.

[Mandestroyer36]

23 hours ago, Zylok said:

Send an email to support@gatogames.net

 

They will handle it.

They keep sending the same thing and that's to check faq and there it says to send them an email and they reply with the same check faq and it keeps looping

[OKI DOKI]

36 minutes ago, Mandestroyer36 said:

They keep sending the same thing and that's to check faq and there it says to send them an email and they reply with the same check faq and it keeps looping

sometimes give a bit of time. I know that sometimes you get an offer and have a delayed time for some reason maybe like a day or two. They fixed a lot of issues and worked on that too. I had the problem like 4 times always got the offer

[Zylok]

 

50 minutes ago, Mandestroyer36 said:

They keep sending the same thing and that's to check faq and there it says to send them an email and they reply with the same check faq and it keeps looping

 

They don't say to send a new Email, they say that you need to reply to their Email (the Email in the picture of your message). What you got is an auto-reply to decrease amounts of spam, when you reply to this Email it will actually reach a support employee.

[Mandestroyer36]

54 minutes ago, Zylok said:

 

 

They don't say to send a new Email, they say that you need to reply to their Email (the Email in the picture of your message). What you got is an auto-reply to decrease amounts of spam, when you reply to this Email it will actually reach a support employee.

I did that and so far no response

So I guess I will have to wait now 

On 6/5/2023 at 3:26 PM, Mandestroyer36 said:

I did that and so far no response

So I guess I will have to wait now 

Still no answer