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A Problem with an old Account


Papirapi1
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Hello everyone. I had been playing the game for quite some time before the "reload" happened. I really enjoyed it and even scored rank 1 a couple of seasons. I had a lot of good stuff: items, gold etc. Just before the reload (a couple of months before it happened) I quit the game becuase I was a little bored (no updates etc.). 3 weeks ago I decided to check on my old account to see if there was anything intresting added to the game so maybe I could go back to enjoying the game after so many years. Guess what? ALL of my stuff was gone when I entered my account...! There was NOTHING: no mech, no items! So I wrote to support. And guess what? They didn't answer up to this day!!! So now I ask here. What excatly happened and why to my stuff and is there any way I could retrieve it or at least get a compensation for this?! I literally am rank 15 for no reason at all and I don't even have a mech (or the parts to make one)!!! 

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Hi Papi,

 

Support address changed, I hate to say it but reloaded turned every item you had into scrap metal - the boxes you got from it are there only things of value. Not much we can do about it, it’s the same for everyone. Ruined my own accounts too 😞

On the upside if you still have your boxes (? If not you may be on the wrong account or someone fused them maybe :/) you should get a decent start now. Especially with the Christmas box.

 

Apologies and welcome back to the game!

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Hey Alexander,

Thanks for your reply, but basically what you are trying to say is that tactisoft erased all of my progress  I made before the "reload"?! That's not very nice if you ask me... I got some boxes but I only got 2 epics and 2 legendaries (and one of them is possibly the worst legendary I have seen...) How am I supposed to make 2 mechs from 4 items???

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  • 3 weeks later...
On 12/26/2020 at 3:56 PM, Papirapi1 said:

Hey Alexander,

Thanks for your reply, but basically what you are trying to say is that tactisoft erased all of my progress  I made before the "reload"?! That's not very nice if you ask me... I got some boxes but I only got 2 epics and 2 legendaries (and one of them is possibly the worst legendary I have seen...) How am I supposed to make 2 mechs from 4 items???

I'm sorry but now your old account is dead

Hcaptcha scam

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