Lost Account

[Lucifer]

Its been 1 weeks since im sending an email to supermech support, but today still not getting responded.

I lost my account, i have some of my receipt purchase's

[Obis]

How did you lose your account? 

[Lucifer]

I made my account since 2016/2017, not sure tough but i mostly played at that years.

I was trying to login with my main email account but it doesnt work because i remembered that i have 2 account, so im trying to acces with facebook or supermech but still i dont know where it binded to.

I remembered that i've ever play supermech on emulator so i tried it and yeah my account was still binded there, and now i know the username and the google binded to, im surprised that my account was binded to my clash of clan gmail account.

So im trying to unbind the gmail with my other gmail account but suddenly it logged off when im trying to unbind it, also i forgot my clash of clans gmail account password.

Now i only have the supermech username, the gmail, and also i have some receipt purchase's, i spend some $ for mech pack and upgrades too

Fyi: when im trying to use 'forgot password' feature, its still linked to my clash of clans gmail account but yeah i dont know the password.

I dont know why it takes so long for the mods to answer my email its been more than 1 week, i hope they answer me ASAP.

[Obis]

 

11 hours ago, Lucifer said:

I made my account since 2016/2017, not sure tough but i mostly played at that years.

I was trying to login with my main email account but it doesnt work because i remembered that i have 2 account, so im trying to acces with facebook or supermech but still i dont know where it binded to.

I remembered that i've ever play supermech on emulator so i tried it and yeah my account was still binded there, and now i know the username and the google binded to, im surprised that my account was binded to my clash of clan gmail account.

So im trying to unbind the gmail with my other gmail account but suddenly it logged off when im trying to unbind it, also i forgot my clash of clans gmail account password.

Now i only have the supermech username, the gmail, and also i have some receipt purchase's, i spend some $ for mech pack and upgrades too

Fyi: when im trying to use 'forgot password' feature, its still linked to my clash of clans gmail account but yeah i dont know the password.

I dont know why it takes so long for the mods to answer my email its been more than 1 week, i hope they answer me ASAP.

You didn't lose your account. It was simply deleted. 

Why? because any account that is inactive for more than 3 years will be deleted. 

Edited July 13, 2021 by Obis
Mistake (see edit history)

[Lucifer]

No its still active, i was online about 3 or 5 days ago when logged in the emulator