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non functioning account

grand_titan

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grand_titan Newbie

grand_titan

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Hello I just started playing supermechs again after 4-5 years! This was one of my favorite games.. But I simply cannot log into my old account vlad8. I don't know which email I used for it but i know the password and everything... Every time I try to log in I just get stuck on the loading screen... I tried this multiple times on different pcs and I reinstalled the game multiple times but I just cant get pass the loading screen... With my current account grandtitan01 it works just fine..image.thumb.png.6347b6f8eeb7190d0bc87110004dcb04.png

It says welcome back vlad8 but after that its just stuck on this... If someone could please help me with this thank you.. I just wanna see my old account for some nostalgia..

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grand_titan Newbie

grand_titan

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27 minutes ago, grand_titan said:

Hello I just started playing supermechs again after 4-5 years! This was one of my favorite games.. But I simply cannot log into my old account vlad8. I don't know which email I used for it but i know the password and everything... Every time I try to log in I just get stuck on the loading screen... I tried this multiple times on different pcs and I reinstalled the game multiple times but I just cant get pass the loading screen... With my current account grandtitan01 it works just fine..image.thumb.png.6347b6f8eeb7190d0bc87110004dcb04.png

It says welcome back vlad8 but after that its just stuck on this... If someone could please help me with this thank you.. I just wanna see my old account for some nostalgia..

Update I tried logging in on my main pc where I was previously on this account and I forgot to deselect "remember password".... And now I cant log out from vlad8 to login with grandtitan01........ I tried unintalling and deleting all files with "supermechs" in their name but its still doesnt wanna log me out so now im stuck...

2 minutes ago, mohamed Alpatal Khalaf said:

Hello, 

- check out your internet connection.

- clear the cache.

- try to login with your PC, or another mobile.

- make sure you have correct name & password.

Goodluck!

internets fine... where is the cahce specifically? tried logging in won multiple pcs and a phone, and yes the password and name are correct cuz it says welcome back but then when it goes to the loading screen it just gets stuck..

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StealthBeaster Proficient

StealthBeaster

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36 minutes ago, grand_titan said:

Hello I just started playing supermechs again after 4-5 years! This was one of my favorite games.. But I simply cannot log into my old account vlad8. I don't know which email I used for it but i know the password and everything... Every time I try to log in I just get stuck on the loading screen... I tried this multiple times on different pcs and I reinstalled the game multiple times but I just cant get pass the loading screen... With my current account grandtitan01 it works just fine..image.thumb.png.6347b6f8eeb7190d0bc87110004dcb04.png

It says welcome back vlad8 but after that its just stuck on this... If someone could please help me with this thank you.. I just wanna see my old account for some nostalgia..

Have you waited for 2 minutes without clicking on the loading screen?

it may stuck if you clicked on it.

Youtube:

https://www.youtube.com/c/MohamedAlpatal

4xps0zoqt7.gif

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Atomus Enthusiast

Atomus

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if this account was played BEFORE the reloaded update, its possible SM wiped your account into yeet-town. Dont quote me on this but if I remember correctly, SM is basically removing all legacy items from accounts that are inactive within a specific time span. But y'know...i dont even remember when reloaded came out, 4 or 5 years seems accurate.

 

if you played after the reloaded update im not sure

 

if you played before reloaded, im sorry for your loss

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