Ace Red Baron

The server is currently down due an unknown infrastructure issue. 

We are looking into it with our partners. 


Please be patient as we look into a fix, thank you!
 
 
Edit: We have managed to fix the issue and are planning steps to prevent it from re-occuring in the future. Thank you!

Hi Pilots,
 
We decided to expand the community team to help us handle support requests faster and better, facilitate better and more common events, free up time for other tasks and get things under control a bit more. 
Please welcome Marija, who has long helped the Super Mechs Team as a volunteer (as far back as with Tacticsoft!) and has always been very social and friendly with many, many players in the game and Fluffeh, who works for us on the Battle Dawn side as well and is well-respected as one of the best theory crafters in SM's history. 
If you don't know them yet, you'll be seeing more of them soon. 🙂
 
Thanks everyone! 
PS: We'll be opening other roles in the near future. Please consider applying for Item Artist if you're good with animate and want to earn some tokens, or take a look at our Job Offers (https://community.supermechs.com/job-offers/) for upcoming jobs. 

Hi Pilots, 
Best wishes for these holidays and I hope you are all spending a wonderful time with your friends and families! For those that don't celebrate Christmas, I hope you are still enjoying this time of the year. 
I hope by now you have found our Christmas portal. If you haven't, have a try as the rewards are definitely worth it. We will also be giving out the Christmas box, same like last year's. 
You should get it in your notifications automatically - don’t worry, not everyone will get it at the same time and it can take up to 24 hours to deliver. You can also simply log onto the desktop version to get the reward, failing that. 
Merry Christmas everyone and have fun! 🎄🎊 ☃️

Hi Pilots, 

We've done a small server update to solve some recent issues with the game. 
Since KIN was causing an increasing amount of issues both server and client sided, we've removed KIN from all remaining accounts. Please report it if you still see it after re-opening the game.  We've generally cleaned up the 'special' accounts, some accounts that had special features lost them as a result. Our apologies for any inconveniences related to this.  We've further improved the payment system, making it more solid and much, much faster. This should solve the issue where it was taking excruciatingly long for a purchase to process, forcing one (or even multiple) relogs to get the tokens.  Thanks for your patience with these problems and have a good week!

Hey guys, 
We have received reports on the potential abuse of the payments system, which was identified and then fixed. It was not used to a significant amount but those who have abused it, will be permanently banned.
Thank you for reporting and helping the community.
The staff team wishes you a great day!
 

We're currently executing a precautionary backup of our data as the system is not running all backups correctly since the issues yesterday. 

We do not expect downtimes to come from this, but nevertheless some slowdown or small (<2 hours) down time could happen. 

We expect to solve the underlying issue either in about 15 hours or in about 40. This is expected to have no downtimes but could lead to one of up to 6 hours. 

Thanks for your patience!

Hello Pilots!
Gato wishes you happy Easter! We hope you will have a pleasant day with your families. 
A present from us, an easter box, will be in mobile notifications. Dont worry if you dont get it immediately, some might be simply delayed. The ones who log in on desktop or Puffin ( https://flash.puffin.com/http://supermechs.com/?hideall ) will also be getting one, for the next few days. Make sure you share the information with your clanmates and friends so they get it as well. 
The box is also available at the store, I know its not a chocolate egg but it usually comes with a pattern, if not, then you will be getting an extra item. So those who have been saving up, I wish you best of luck!
Happy Easter everyone!