[Is there anyone there.. at all -- support, devs ?]

Anyway.. epilogue of this is interesting.

Blame it on shady inventory gotchas and it is  the same to be damaged for common box missing or whole 50$-ish special offer lost. That's the spirit.

[Is there anyone there.. at all -- support, devs ?]

Thanks.. this is finally some spirit of community  - discord there it is and of course @OKI DOKI luckily I created screenshots (at least good point that after single offer buyout, it deactivates on the initial screen - and timestamps and other data are there). Also it is my account and support initiated from ingame dialog (smartphone)  And @Atomic441 thanks for keeping up with info

And for god sake, nothing similiar happened ever (for years).. not that I am random new kid on the block ingame 

 

[Is there anyone there.. at all -- support, devs ?]

Hi, I am really not in the mood...

Three days in the row, writing, waiting..  not a single comment back - I am talking about $$ down the drain - not to mention months grinding and waiting for this opportunity. (Don't have a single Platinum Fortress and bug/glitch is clear as day.. - feel free to skim through my inventory)

 

Regards, 

Ge'Nal

 

[Trying to get support - no items received after 3K tokens offer purchase! Urgent]

Now I wrote to support@gatogames.net as you suggested, yesterday wrote to payments@gatogames.net according to Alexanders FAQ article:

 

[Trying to get support - no items received after 3K tokens offer purchase! Urgent]

Hi there, 

I am linking my thread from yesterday:

Thing is - I wrote to ingame support  detailing the case and providing screenshots - except automatic robot reply I am still getting no response!

Is there anymore... "Sarah" support person ? - I remember other matters resolved in matter of hours - this is clear case of bug/glitch and I am severly demotivated, not to mention sense of unjust and damage.

Regards, 

GeNal

 

 

 

 

 

[Exclusive Limited Time Offer]

I got no single advertised item after offer purchase - but of course charged for 3k tokens!  Wrote to ingame support but no response yet - long time ago wrote to Tacticsoft support and that ticked got resolved; did not communicate towards GatoGames yet.

Provided screenshots and proofs of glitch - can anyone confirm support is working ?

Thank you,

Ge'Nal