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GeNal

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Everything posted by GeNal

  1. GeNal
    Anyway.. epilogue of this is interesting. Blame it on shady inventory gotchas and it is the same to be damaged for common box missing or whole 50$-ish special offer lost. That's the spirit.
  2. GeNal
    Thanks.. this is finally some spirit of community - discord there it is and of course @OKI DOKI luckily I created screenshots (at least good point that after single offer buyout, it deactivates on the initial screen - and timestamps and other data are there). Also it is my account and support initiated from ingame dialog (smartphone) And @Atomic441 thanks for keeping up with info And for god sake, nothing similiar happened ever (for years).. not that I am random new kid on the block ingame
  3. GeNal
    Hi, I am really not in the mood... Three days in the row, writing, waiting.. not a single comment back - I am talking about $$ down the drain - not to mention months grinding and waiting for this opportunity. (Don't have a single Platinum Fortress and bug/glitch is clear as day.. - feel free to skim through my inventory) Regards, Ge'Nal
  4. GeNal
    Now I wrote to support@gatogames.net as you suggested, yesterday wrote to payments@gatogames.net according to Alexanders FAQ article:
  5. GeNal
    Hi there, I am linking my thread from yesterday: Thing is - I wrote to ingame support detailing the case and providing screenshots - except automatic robot reply I am still getting no response! Is there anymore... "Sarah" support person ? - I remember other matters resolved in matter of hours - this is clear case of bug/glitch and I am severly demotivated, not to mention sense of unjust and damage. Regards, GeNal
  6. GeNal
    I got no single advertised item after offer purchase - but of course charged for 3k tokens! Wrote to ingame support but no response yet - long time ago wrote to Tacticsoft support and that ticked got resolved; did not communicate towards GatoGames yet. Provided screenshots and proofs of glitch - can anyone confirm support is working ? Thank you, Ge'Nal
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