Silver box

[Den]

Why my account don't have Silver Box?

#I'm legacy account.  

[W.H.I.T.E.O.U.T]

11 minutes ago, Den said:

Why my account don't have Silver Box?

#I'm legacy account.  

Do you see a button that says "base" when you're viewing the main page?

If yes, then that means you have base. That automatically removes silver boxes and replaces them with item factories where you "buy" and "craft" boxes from.

However, you can access a page where you can disable base via the information tab at the top of the page. Just sign out a request there and just wait for at least 3 days so that Alexander can view your request and remove the base from your account, bringing silver boxes back.

But you can only do it once, so if you enable base after you got it disabled, you won't be able to disable it again.

https://community.supermechs.com/knowledgebase/disable-base-request/ - This link leads to the Base Disable page where you can post the request.

You can also access @Alexander's profile page by clicking/pressing on the ping (in bright grey) then pressing the message button once you access his account.

From there, just write to him that you want to disable base.

[Den]

On 2/13/2021 at 9:05 AM, W.H.I.T.E.O.U.T said:

Do you see a button that says "base" when you're viewing the main page?

If yes, then that means you have base. That automatically removes silver boxes and replaces them with item factories where you "buy" and "craft" boxes from.

However, you can access a page where you can disable base via the information tab at the top of the page. Just sign out a request there and just wait for at least 3 days so that Alexander can view your request and remove the base from your account, bringing silver boxes back.

But you can only do it once, so if you enable base after you got it disabled, you won't be able to disable it again.

https://community.supermechs.com/knowledgebase/disable-base-request/ - This link leads to the Base Disable page where you can post the request.

You can also access @Alexander's profile page by clicking/pressing on the ping (in bright grey) then pressing the message button once you access his account.

From there, just write to him that you want to disable base.

It's been 3day already but base still unable 

[W.H.I.T.E.O.U.T]

10 minutes ago, Den said:

It's been 3day already but base still unable 

The amount of time it takes for Alexander to respond varies on how busy he is, unfortunately, so it'll take a while for him to respond.

The long wait time is specifically due to the amount of requests from people to have their base disabled, in case you were wondering.

[Den]

4 minutes ago, W.H.I.T.E.O.U.T said:

The amount of time it takes for Alexander to respond varies on how busy he is, unfortunately, so it'll take a while for him to respond.

The long wait time is specifically due to the amount of requests from people to have their base disabled, in case you were wondering.

Thanks you. 

15 minutes ago, W.H.I.T.E.O.U.T said:

The amount of time it takes for Alexander to respond varies on how busy he is, unfortunately, so it'll take a while for him to respond.

The long wait time is specifically due to the amount of requests from people to have their base disabled, in case you were wondering.

How you even disable base?