try to log on different device. The other alternative is to remove game from the device and download again the game. That won't erase the account.
I had same issue many times. What I do is to remove game from the PC or phone and download again. If you try to open again as indicate, the account can be overwritten and will start from zero.
or maybe it is the game server issue. I have problem farming today at work with the game losing connection due to server issues.
Imagine the developers not being able to do something about it in a quick manner of time because players themselves keep crashing it on purpose to get to the top 10 positions.
Just think about it...
you are doing great work, and the assistance is good too. Having a new account, it does takes time to develop depending on time to play, and luck getting parts.
Looks this video from an old player who started playing this game when 7-8 years was old and was R1 just in a year or so as free player. It is a video making a new recent account from zero.
Looks her decisions using parts, pay attention carefully how the account level is moving day by day showing that she really grinds her account and using free tokens wisely. Join a clan that make some wins regardless it is a low rank clan but is active. Normally those clans are open. Fight TITAN and use the coins properly. Fight 5 wins or more every day and collect silver coins and enhance arena power properly. Result it is not the same normally but basic parts grant that she selected are the game base to progress when start. Just in 15 days she was level 100 in her account.
That is the way I did my progress" grinding". Everyone can do it.
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