Bug with the premium box

[Bosspoptyx]

so I tried to buy a premium box but I can never buy it even though I have the right amout of tokens; there is an air message poping up that sais: RECONECTING. But my wifi is perfectley fine...     Please help me fix this problem?

 -Bosspoptyx

[Canucklehead]

If you're using the desktop app, on a PC, log out, clean your cache, and log back in again. I have had this happen too, and that seemed to fix the problem. If you are playing on a mobile device, I am not sure, as I have never played on a mobile device, but maybe log out, and back in again?